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Company records / gainsight.com

Gainsight

Gainsight (gainsight.com): 9 changes recorded in its website history since January 2014. Homepage last checked 6 November 2026.

Recorded changes

Newest observations first. Each interval bounds when the website changed; it is not an exact event date.

  1. HeadlineBetween and
    BeforeDrive 30% higher retention with agentic AI
    AfterKeep a good thing growing.

    Observed on the company’s website; business claims are not independently verified.

  2. HeadlineBetween and
    BeforeLower Churn 😎, Lower Burn 🔥
    AfterDrive 30% higher retention with agentic AI

    Observed on the company’s website; business claims are not independently verified.

  3. HeadlineBetween and
    BeforeThe Future of Customer Success Is Here
    AfterLower Churn 😎, Lower Burn 🔥

    Observed on the company’s website; business claims are not independently verified.

  4. HeadlineBetween and
    BeforeDeliver the outcomes your customers expect at every stage of their journey.
    AfterThe Future of Customer Success Is Here

    Observed on the company’s website; business claims are not independently verified.

  5. HeadlineBetween and
    BeforePrevent churn today.
    AfterDeliver the outcomes your customers expect at every stage of their journey.

    Observed on the company’s website; business claims are not independently verified.

  6. PricingBetween and

    Added a pricing page.

    Observed on the company’s website; business claims are not independently verified.

  7. HeadlineBetween and
    BeforeTurn Your Customers Into Your Best Growth Engine
    AfterPrevent churn today.

    Observed on the company’s website; business claims are not independently verified.

  8. HeadlineBetween and
    BeforeDrive Adoption, Expansion, and Renewals at Scale Customer Success Software and Expertise for B2B Enterprises
    AfterTurn Your Customers Into Your Best Growth Engine

    Observed on the company’s website; business claims are not independently verified.

  9. HeadlineBetween and
    BeforeGrow Faster with Customer Success
    AfterDrive Adoption, Expansion, and Renewals at Scale Customer Success Software and Expertise for B2B Enterprises

    Observed on the company’s website; business claims are not independently verified.

First recorded website

Observed 2 January 2014

Our earliest capture with readable facts. This is our first observation, not when the company introduced these things. These website claims are not independently verified.

How it described itself

Gainsight | Customer Success Management for the Enterprise

Gainsight is a complete Customer Success platform that enables customer-driven companies to proactively manage retention, reduce unexpected churn and identify up-sell opportunities using customer inte

All facts above belong to this capture. Unlisted fields mean we have no readable observation, not that they were absent.

How it describes itself

Similar headlines are grouped together. The quote shown is from the last capture in each group, not necessarily the exact wording throughout that period.

  1. Seen November 2026 · 1 capture · latest observed messagingKeep a good thing growing.

    Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow.

    This wording observed 6 November 2026.

  2. Seen July 2026 · 1 captureDrive 30% higher retention with agentic AI

    Gainsight's Customer Success and Prod

    This wording observed 5 July 2026.

  3. Seen January 2025 · 1 captureLower Churn 😎, Lower Burn 🔥

    Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

    This wording observed 2 January 2025.

  4. Seen July 2023 · 1 captureThe Future of Customer Success Is Here

    Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

    This wording observed 1 July 2023.

  5. Seen January 2022 · 1 captureDeliver the outcomes your customers expect at every stage of their journey.

    Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

    This wording observed 11 January 2022.

  6. Seen July 2020 · 1 capturePrevent churn today.

    Gainsight's Customer Success Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

    This wording observed 9 July 2020.

  7. Seen July 2018 · 1 captureTurn Your Customers Into Your Best Growth Engine

    Gainsight is the leading Customer Success Management platform. It empowers the Customer Success movement to drive revenue and increase retention at scale.

    This wording observed 9 July 2018.

  8. January 2014 – February 2017 · 3 capturesDrive Adoption, Expansion, and Renewals at Scale Customer Success Software and Expertise for B2B Enterprises

    Gainsight is the leading Customer Success Management platform. It empowers the Customer Success movement to drive revenue and increase retention at scale.

    This wording observed 19 February 2017.

    Inspect 3 captures in this group
    • 2 January 2014 · Gainsight | Customer Success Management for the Enterprise archived page
    • 2 July 2015 · Grow Faster with Customer Success archived page
    • 19 February 2017 · Drive Adoption, Expansion, and Renewals at Scale Customer Success Software and Expertise for B2B Enterprises archived page
Summary of the record · AI-written

Written by an AI model on 7 November 2026 from the dated observations above; this is not the date the changes happened; each point links to the changes it rests on.

Gainsight updates homepage messaging and adds pricing page

Gainsight has changed its homepage headlines multiple times and has also introduced a pricing page. Recent homepage copy has mentioned retention, agentic AI, and growth.

  • Between July 2018 and July 2020, Gainsight added a pricing page. [4]
  • Between January 2025 and July 2026, Gainsight’s homepage headline referenced “Drive 30% higher retention with agentic AI”. [8]
  • Between July 2026 and November 2026, Gainsight’s homepage headline changed to “Keep a good thing growing.”. [9]
  • Reading: The change in homepage messaging between January 2025 and November 2026 may point to a shift from explicit agentic AI and retention language toward broader growth-oriented wording. [8][9]

Cite this record

StartupHistory, “Gainsight” company record, https://startuphistory.org/c/gainsight.com

Machine-readable: /c/gainsight.com.json. How changes are found: method.