Our earliest capture with readable facts. This is our first observation, not when the company introduced these things. These website claims are not independently verified.
How it described itself
Gainsight | Customer Success Management for the Enterprise
Gainsight is a complete Customer Success platform that enables customer-driven companies to proactively manage retention, reduce unexpected churn and identify up-sell opportunities using customer inte
All facts above belong to this capture. Unlisted fields mean we have no readable observation, not that they were absent.
How it describes itself
Similar headlines are grouped together. The quote shown is from the last capture in each group, not necessarily the exact wording throughout that period.
Seen November 2026 · 1 capture · latest observed messagingKeep a good thing growing.
Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow.
Seen July 2018 · 1 captureTurn Your Customers Into Your Best Growth Engine
Gainsight is the leading Customer Success Management platform. It empowers the Customer Success movement to drive revenue and increase retention at scale.
January 2014 – February 2017 · 3 capturesDrive Adoption, Expansion, and Renewals at Scale Customer Success Software and Expertise for B2B Enterprises
Gainsight is the leading Customer Success Management platform. It empowers the Customer Success movement to drive revenue and increase retention at scale.
2 January 2014 · Gainsight | Customer Success Management for the Enterprisearchived page
2 July 2015 · Grow Faster with Customer Successarchived page
19 February 2017 · Drive Adoption, Expansion, and Renewals at Scale Customer Success Software and Expertise for B2B Enterprisesarchived page
Summary of the record · AI-written
Written by an AI model on 7 November 2026 from the dated observations above; this is not the date the changes happened; each point links to the changes it rests on.
Gainsight updates homepage messaging and adds pricing page
Gainsight has changed its homepage headlines multiple times and has also introduced a pricing page. Recent homepage copy has mentioned retention, agentic AI, and growth.
Between July 2018 and July 2020, Gainsight added a pricing page. [4]
Between January 2025 and July 2026, Gainsight’s homepage headline referenced “Drive 30% higher retention with agentic AI”. [8]
Between July 2026 and November 2026, Gainsight’s homepage headline changed to “Keep a good thing growing.”. [9]
Reading: The change in homepage messaging between January 2025 and November 2026 may point to a shift from explicit agentic AI and retention language toward broader growth-oriented wording. [8][9]
Cite this record
StartupHistory, “Gainsight” company record, https://startuphistory.org/c/gainsight.com