Ada (ada.cx): 6 changes recorded in its website history since January 2026.
The site blocks automated visits or asks crawlers to stay out (robots.txt), so it is not checked live; changes are dated from Internet Archive copies when available. Last tried 6 November 2026.
Recorded changes
Newest observations first. Each interval bounds when the website changed; it is not an exact event date.
New logosBetween and
Added logos to its homepage: monday.com and GoFundMe.
Observed on the company’s website; business claims are not independently verified.
Our earliest capture with readable facts. This is our first observation, not when the company introduced these things. These website claims are not independently verified.
How it described itself
AI customer service trusted by enterprises
Autonomously resolve up to 83% of support issues with ada’s AI customer service agent—reduce costs, boost CSAT, and scale ominichannel CX with ease.
All facts above belong to this capture. Unlisted fields mean we have no readable observation, not that they were absent.
How it describes itself
Similar headlines are grouped together. The quote shown is from the last capture in each group, not necessarily the exact wording throughout that period.
Seen October 2026 · 1 capture · latest observed messagingThe agentic customer experience platform
Autonomously resolve over 80% of support inquiries and deliver extraordinary customer experiences with AI customer service agents. Speak to an ACX expert.
Seen August 2026 · 1 captureFrom Cancelled to Confirmed: See How Agentic AI Handles Airline Travel Disruptions, End-to-End
Autonomously resolve over 80% of support inquiries and deliver extraordinary customer experiences with AI customer service agents. Speak to an ACX expert.
Written by an AI model on 7 November 2026 from the dated observations above; this is not the date the changes happened; each point links to the changes it rests on.
Ada updates positioning to agentic customer experience platform
Ada’s website has shifted from an airline disruption-focused message to a broader agentic customer experience platform, added new homepage logos, removed its pricing page link, and now states PCI DSS compliance.
Between January 2026 and August 2026, Ada changed its homepage headline from “AI customer service trusted by enterprises” to “From Cancelled to Confirmed: See How Agentic AI Handles Airline Travel Disruptions, End-to-End”. [1]
Between January 2026 and August 2026, Ada removed its pricing page link. [2]
Between January 2026 and August 2026, Ada added Esky group and Barnes & Noble logos to its homepage, and between August 2026 and October 2026 it added monday.com and GoFundMe logos. [3][6]
Reading: Between August 2026 and October 2026, Ada changed its homepage headline to “The agentic customer experience platform” and began stating PCI DSS compliance on its homepage, which suggests a focus on secure, broadly framed agentic customer experience offerings. [4][5]
Cite this record
StartupHistory, “Ada” company record, https://startuphistory.org/c/ada.cx