Agency (agency.inc): no confident changes recorded yet; website history since May 2021. Homepage last checked 4 November 2026.
First recorded website
Observed 29 May 2021
Our earliest capture with readable facts. This is our first observation, not when the company introduced these things. These website claims are not independently verified.
All facts above belong to this capture. Unlisted fields mean we have no readable observation, not that they were absent.
Recorded changes
Newest observations first. Each interval bounds when the website changed; it is not an exact event date.
No changes recorded yet. Missing observations do not mean the company has not changed.
How it describes itself
Similar headlines are grouped together. The quote shown is from the last capture in each group, not necessarily the exact wording throughout that period.
July 2026 – November 2026 · 3 captures · latest observed messagingAgency: Customer success agents across your whole book
Every CS team has the same scorecard. Agency's agents run Playbooks that hit those numbers across your whole book of business, not just the top strategics.