{
  "company": {
    "name": "Respond.io",
    "website": "https://respond.io/",
    "record": "https://startuphistory.org/c/respond.io"
  },
  "status": null,
  "history_since": "2020-04-24T11:26:56.000Z",
  "baseline": {
    "snapshot_id": "cf8b0ea06757d9790446755fd21319aeec07bc8eec30df9356051d79384c6db6",
    "observed_at": "2020-04-24T11:26:56.000Z",
    "headline": "The Best Relationships Are Built on Messaging.",
    "description": "Respond.io is a business messaging platform that connects contacts from Email, Whatsapp, Social Media, Emails, Website widget in one place.",
    "evidence": "https://web.archive.org/web/20200424112656/https://respond.io/",
    "evidence_kind": "internet_archive",
    "facts": {
      "version": 1,
      "pages": [
        {
          "page": "home",
          "customers": [],
          "investors": [],
          "prices": [],
          "compliance": [
            "GDPR"
          ],
          "funding": []
        }
      ]
    },
    "basis": "first_observation",
    "is_change": false
  },
  "live_captures": 1,
  "last_checked": "2026-11-06T20:29:57.552Z",
  "live_status": null,
  "messaging": [
    {
      "quote_observed_at": "2021-07-02T17:58:31.000Z",
      "variants": [
        {
          "headline": "The Best Relationships Are Built on Messaging.",
          "subhead": "Respond.io is a business messaging platform that connects contacts from Email, Whatsapp, Social Media, Emails, Website widget in one place.",
          "observed_at": "2020-04-24T11:26:56.000Z",
          "evidence": "https://web.archive.org/web/20200424112656/https://respond.io/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "The Best Relationships Are Built on Messaging.",
          "subhead": "Respond.io is a business messaging platform that connects contacts from Email, Whatsapp, Social Media, Emails, Website widget in one place.",
          "observed_at": "2020-07-22T04:20:49.000Z",
          "evidence": "https://web.archive.org/web/20200722042049/https://respond.io/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "The Best Relationships Are Built on",
          "subhead": "Respond.io is a business messaging platform that connects contacts from Email, Whatsapp, Social Media, Website widget in one place.",
          "observed_at": "2021-07-02T17:58:31.000Z",
          "evidence": "https://web.archive.org/web/20210702175831/https://respond.io/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "The Best Relationships Are Built on",
      "subhead": "Respond.io is a business messaging platform that connects contacts from Email, Whatsapp, Social Media, Website widget in one place.",
      "from": "2020-04-24T11:26:56.000Z",
      "to": "2021-07-02T17:58:31.000Z",
      "captures": 3,
      "evidence": "https://web.archive.org/web/20210702175831/https://respond.io/",
      "evidence_kind": "internet_archive",
      "seen": {
        "between": {
          "from": "2020-04-24T11:26:56.000Z",
          "to": "2021-07-02T17:58:31.000Z"
        }
      },
      "current": false
    },
    {
      "quote_observed_at": "2023-01-02T09:26:44.000Z",
      "variants": [
        {
          "headline": "with the Leading Messaging Platform",
          "subhead": "Respond.io is a business messaging platform that connects contacts from Email, Whatsapp, Social Media, Website widget in one place.",
          "observed_at": "2022-07-05T01:54:05.000Z",
          "evidence": "https://web.archive.org/web/20220705015405/https://respond.io/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "Market, Sell & Support with the Leading Messaging Platform",
          "subhead": "Respond.io is a business messaging platform that connects contacts from Email, Whatsapp, Social Media, Website widget in one place.",
          "observed_at": "2023-01-02T09:26:44.000Z",
          "evidence": "https://web.archive.org/web/20230102092644/https://respond.io/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Market, Sell & Support with the Leading Messaging Platform",
      "subhead": "Respond.io is a business messaging platform that connects contacts from Email, Whatsapp, Social Media, Website widget in one place.",
      "from": "2022-07-05T01:54:05.000Z",
      "to": "2023-01-02T09:26:44.000Z",
      "captures": 2,
      "evidence": "https://web.archive.org/web/20230102092644/https://respond.io/",
      "evidence_kind": "internet_archive",
      "seen": {
        "between": {
          "from": "2022-07-05T01:54:05.000Z",
          "to": "2023-01-02T09:26:44.000Z"
        }
      },
      "current": false
    },
    {
      "quote_observed_at": "2024-01-13T04:11:43.000Z",
      "variants": [
        {
          "headline": "Convert Conversations Into Customers with Respond AI",
          "subhead": "Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.",
          "observed_at": "2024-01-13T04:11:43.000Z",
          "evidence": "https://web.archive.org/web/20240113041143/https://respond.io/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Convert Conversations Into Customers with Respond AI",
      "subhead": "Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.",
      "from": "2024-01-13T04:11:43.000Z",
      "to": "2024-01-13T04:11:43.000Z",
      "captures": 1,
      "evidence": "https://web.archive.org/web/20240113041143/https://respond.io/",
      "evidence_kind": "internet_archive",
      "seen": {
        "on": "2024-01-13T04:11:43.000Z"
      },
      "current": false
    },
    {
      "quote_observed_at": "2025-01-03T10:38:49.000Z",
      "variants": [
        {
          "headline": "Chat with Leads,",
          "subhead": "Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.",
          "observed_at": "2025-01-03T10:38:49.000Z",
          "evidence": "https://web.archive.org/web/20250103103849/https://respond.io/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Chat with Leads,",
      "subhead": "Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.",
      "from": "2025-01-03T10:38:49.000Z",
      "to": "2025-01-03T10:38:49.000Z",
      "captures": 1,
      "evidence": "https://web.archive.org/web/20250103103849/https://respond.io/",
      "evidence_kind": "internet_archive",
      "seen": {
        "on": "2025-01-03T10:38:49.000Z"
      },
      "current": false
    },
    {
      "quote_observed_at": "2026-07-11T02:52:53.000Z",
      "variants": [
        {
          "headline": "Respond.io | #1 AI-Powered Customer Conversation Management Software",
          "subhead": "Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.",
          "observed_at": "2025-07-01T15:44:45.000Z",
          "evidence": "https://web.archive.org/web/20250701154445/https://respond.io/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "Respond.io | #1 AI-Powered Customer Conversation Management Software",
          "subhead": "Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns. Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on respond.io",
          "observed_at": "2026-07-11T02:52:53.000Z",
          "evidence": "https://web.archive.org/web/20260711025253/https://respond.io/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Respond.io | #1 AI-Powered Customer Conversation Management Software",
      "subhead": "Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns. Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on respond.io",
      "from": "2025-07-01T15:44:45.000Z",
      "to": "2026-07-11T02:52:53.000Z",
      "captures": 2,
      "evidence": "https://web.archive.org/web/20260711025253/https://respond.io/",
      "evidence_kind": "internet_archive",
      "seen": {
        "between": {
          "from": "2025-07-01T15:44:45.000Z",
          "to": "2026-07-11T02:52:53.000Z"
        }
      },
      "current": false
    },
    {
      "quote_observed_at": "2026-11-06T20:29:57.552Z",
      "variants": [
        {
          "headline": "Customers ask on chat. Call for details. Confirm by email. Can you keep up?",
          "subhead": "Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns. Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on respond.io",
          "observed_at": "2026-11-06T20:29:57.552Z",
          "evidence": "https://respond.io/",
          "evidence_kind": "live_capture"
        }
      ],
      "headline": "Customers ask on chat. Call for details. Confirm by email. Can you keep up?",
      "subhead": "Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns. Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on respond.io",
      "from": "2026-11-06T20:29:57.552Z",
      "to": "2026-11-06T20:29:57.552Z",
      "captures": 1,
      "evidence": "https://respond.io/",
      "evidence_kind": "live_capture",
      "seen": {
        "on": "2026-11-06T20:29:57.552Z"
      },
      "current": true
    }
  ],
  "changes": [
    {
      "n": 1,
      "id": "page-cf8b0ea06757d9790446755fd21319aeec07bc8eec30df9356051d79384c6db6:20733698c50c19b52ae43a005dc0e3a7097a0ef297546d241155c43c79d507cd:traction:0e33897856fff1c6",
      "before_evidence": "https://web.archive.org/web/20200424112656/https://respond.io/",
      "before_evidence_kind": "internet_archive",
      "kind": "traction",
      "label": "Traction",
      "summary": "Now claims “33,000+ companies” on its homepage (was “25,000+ companies”).",
      "between": {
        "from": "2020-04-24T11:26:56.000Z",
        "to": "2020-07-22T04:20:49.000Z"
      },
      "evidence": "https://web.archive.org/web/20200722042049/https://respond.io/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/grew-traction-claims"
    },
    {
      "n": 2,
      "id": "page-20733698c50c19b52ae43a005dc0e3a7097a0ef297546d241155c43c79d507cd:801ec69444024b7fef9513f9145124bcee4756a6e1e2346e20e115643af9b360:traction:7ee9cb8e63aa40d8",
      "before_evidence": "https://web.archive.org/web/20200722042049/https://respond.io/",
      "before_evidence_kind": "internet_archive",
      "kind": "traction",
      "label": "Traction",
      "summary": "Now claims “55,000+ companies” on its homepage (was “33,000+ companies”).",
      "between": {
        "from": "2020-07-22T04:20:49.000Z",
        "to": "2021-07-02T17:58:31.000Z"
      },
      "evidence": "https://web.archive.org/web/20210702175831/https://respond.io/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/grew-traction-claims"
    },
    {
      "n": 3,
      "id": "page-801ec69444024b7fef9513f9145124bcee4756a6e1e2346e20e115643af9b360:3eadd53cf9a952efa662954e2e999507e8e41a66418d3379bf019279611eb8fc:headline:7d8fe2d2bf76d1aa",
      "before_evidence": "https://web.archive.org/web/20210702175831/https://respond.io/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “The Best Relationships Are Built on” to “with the Leading Messaging Platform”.",
      "between": {
        "from": "2021-07-02T17:58:31.000Z",
        "to": "2022-07-05T01:54:05.000Z"
      },
      "evidence": "https://web.archive.org/web/20220705015405/https://respond.io/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 4,
      "id": "page-3eadd53cf9a952efa662954e2e999507e8e41a66418d3379bf019279611eb8fc:75d29d35ee9427c3f0d1dd49498056e9d2836f71eb867631f5125de512289690:funding:1e5032f60a2a1ea8",
      "before_evidence": "https://web.archive.org/web/20220705015405/https://respond.io/",
      "before_evidence_kind": "internet_archive",
      "kind": "funding",
      "label": "Funding",
      "summary": "Announced on its homepage: “Business Messaging Platform for All Channels NEW Respond.io Raises $7 Million in Series A Funding, led by Headline!”.",
      "between": {
        "from": "2022-07-05T01:54:05.000Z",
        "to": "2023-01-02T09:26:44.000Z"
      },
      "evidence": "https://web.archive.org/web/20230102092644/https://respond.io/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/announced-funding"
    },
    {
      "n": 5,
      "id": "page-75d29d35ee9427c3f0d1dd49498056e9d2836f71eb867631f5125de512289690:3a8da36547959fbb5527f4db73a38bfb943b1cfc595c12a4a64653fa573dfe00:headline:4ad4e872d9345ae7",
      "before_evidence": "https://web.archive.org/web/20230102092644/https://respond.io/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “Market, Sell & Support with the Leading Messaging Platform” to “Convert Conversations Into Customers with Respond AI”.",
      "between": {
        "from": "2023-01-02T09:26:44.000Z",
        "to": "2024-01-13T04:11:43.000Z"
      },
      "evidence": "https://web.archive.org/web/20240113041143/https://respond.io/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 6,
      "id": "page-75d29d35ee9427c3f0d1dd49498056e9d2836f71eb867631f5125de512289690:3a8da36547959fbb5527f4db73a38bfb943b1cfc595c12a4a64653fa573dfe00:compliance:5a8e0afb4adf787c",
      "before_evidence": "https://web.archive.org/web/20230102092644/https://respond.io/",
      "before_evidence_kind": "internet_archive",
      "kind": "compliance",
      "label": "Compliance",
      "summary": "Now states ISO 27001 compliance on its homepage.",
      "between": {
        "from": "2023-01-02T09:26:44.000Z",
        "to": "2024-01-13T04:11:43.000Z"
      },
      "evidence": "https://web.archive.org/web/20240113041143/https://respond.io/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-iso-27001"
    },
    {
      "n": 7,
      "id": "page-3a8da36547959fbb5527f4db73a38bfb943b1cfc595c12a4a64653fa573dfe00:0af19575fa9c55df2b2307b6d81cb2966c512bfe04ec2a8849c749a847cd6748:headline:1531f2496de76bf8",
      "before_evidence": "https://web.archive.org/web/20240113041143/https://respond.io/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “Convert Conversations Into Customers with Respond AI” to “Chat with Leads,”.",
      "between": {
        "from": "2024-01-13T04:11:43.000Z",
        "to": "2025-01-03T10:38:49.000Z"
      },
      "evidence": "https://web.archive.org/web/20250103103849/https://respond.io/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    }
  ],
  "update": null,
  "method": {
    "version": "messaging-v1",
    "description": "https://startuphistory.org/method"
  },
  "license": "CC-BY-4.0",
  "cite": "StartupHistory, “Respond.io” company record, https://startuphistory.org/c/respond.io"
}