{
  "company": {
    "name": "Planhat",
    "website": "https://planhat.com/",
    "record": "https://startuphistory.org/c/planhat.com"
  },
  "status": null,
  "history_since": "2015-10-28T19:51:50.000Z",
  "baseline": {
    "snapshot_id": "71791f2eaf51c13d71105adbc9a4787c2239dda57912c6a5c9540919dbe1d140",
    "observed_at": "2015-10-28T19:51:50.000Z",
    "headline": "Customer Success Made Simple",
    "description": "A beautiful and easy to use Customer Success tool for SaaS companies. Make customer acquisition, renewal and growth your top priority.",
    "evidence": "https://web.archive.org/web/20151028195150/http://www.planhat.com:80/",
    "evidence_kind": "internet_archive",
    "facts": null,
    "basis": "first_observation",
    "is_change": false
  },
  "live_captures": 1,
  "last_checked": "2026-11-06T20:06:14.356Z",
  "live_status": null,
  "messaging": [
    {
      "quote_observed_at": "2021-01-17T13:00:37.000Z",
      "variants": [
        {
          "headline": "Customer Success Made Simple",
          "subhead": "A beautiful and easy to use Customer Success tool for SaaS companies. Make customer acquisition, renewal and growth your top priority.",
          "observed_at": "2015-10-28T19:51:50.000Z",
          "evidence": "https://web.archive.org/web/20151028195150/http://www.planhat.com:80/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "Customer Success made simple",
          "subhead": null,
          "observed_at": "2017-10-22T17:11:14.000Z",
          "evidence": "https://web.archive.org/web/20171022171114/https://www.planhat.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "Customer Success Made Simple",
          "subhead": "Planhat is an enterprise level Customer Success platform, simplifying customer success and lowering churn for businesses globally.",
          "observed_at": "2018-07-14T19:53:46.000Z",
          "evidence": "https://web.archive.org/web/20180714195346/https://www.planhat.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "Customer Success Made Simple",
          "subhead": "Planhat is an enterprise level Customer Success platform, simplifying customer success and lowering churn for businesses globally.",
          "observed_at": "2020-03-16T12:53:50.000Z",
          "evidence": "https://web.archive.org/web/20200316125350/https://www.planhat.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "Customer success has changed.",
          "subhead": "Planhat is a beautiful, flexible and powerful Customer Success Platform. Customer 360, health scores, playbooks, customer portals and more.",
          "observed_at": "2021-01-17T13:00:37.000Z",
          "evidence": "https://web.archive.org/web/20210117130037/https://www.planhat.com/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Customer success has changed.",
      "subhead": "Planhat is a beautiful, flexible and powerful Customer Success Platform. Customer 360, health scores, playbooks, customer portals and more.",
      "from": "2015-10-28T19:51:50.000Z",
      "to": "2021-01-17T13:00:37.000Z",
      "captures": 5,
      "evidence": "https://web.archive.org/web/20210117130037/https://www.planhat.com/",
      "evidence_kind": "internet_archive",
      "seen": {
        "between": {
          "from": "2015-10-28T19:51:50.000Z",
          "to": "2021-01-17T13:00:37.000Z"
        }
      },
      "current": false
    },
    {
      "quote_observed_at": "2022-01-08T22:59:31.000Z",
      "variants": [
        {
          "headline": "Unleash Unlimited Success",
          "subhead": "Planhat is a beautiful, flexible and powerful Customer Success Platform. Customer 360, health scores, playbooks, customer portals and more.",
          "observed_at": "2022-01-08T22:59:31.000Z",
          "evidence": "https://web.archive.org/web/20220108225931/https://www.planhat.com/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Unleash Unlimited Success",
      "subhead": "Planhat is a beautiful, flexible and powerful Customer Success Platform. Customer 360, health scores, playbooks, customer portals and more.",
      "from": "2022-01-08T22:59:31.000Z",
      "to": "2022-01-08T22:59:31.000Z",
      "captures": 1,
      "evidence": "https://web.archive.org/web/20220108225931/https://www.planhat.com/",
      "evidence_kind": "internet_archive",
      "seen": {
        "on": "2022-01-08T22:59:31.000Z"
      },
      "current": false
    },
    {
      "quote_observed_at": "2024-07-22T03:18:33.000Z",
      "variants": [
        {
          "headline": "Meet the modern customer platform",
          "subhead": "Planhat is a beautiful, flexible and powerful Customer Success Platform. Customer 360, health scores, playbooks, customer portals and more.",
          "observed_at": "2023-01-11T07:05:44.000Z",
          "evidence": "https://web.archive.org/web/20230111070544/https://www.planhat.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "Planhat | The Customer Platform",
          "subhead": "We build software that empowers organizations to acquire, service and grow lifelong customers.",
          "observed_at": "2024-07-22T03:18:33.000Z",
          "evidence": "https://web.archive.org/web/20240722031833/https://www.planhat.com/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Planhat | The Customer Platform",
      "subhead": "We build software that empowers organizations to acquire, service and grow lifelong customers.",
      "from": "2023-01-11T07:05:44.000Z",
      "to": "2024-07-22T03:18:33.000Z",
      "captures": 2,
      "evidence": "https://web.archive.org/web/20240722031833/https://www.planhat.com/",
      "evidence_kind": "internet_archive",
      "seen": {
        "between": {
          "from": "2023-01-11T07:05:44.000Z",
          "to": "2024-07-22T03:18:33.000Z"
        }
      },
      "current": false
    },
    {
      "quote_observed_at": "2025-07-11T17:44:22.000Z",
      "variants": [
        {
          "headline": "Know them. Grow them.",
          "subhead": "We build Customer Success Software that unifies your go-to-market data, teams and tools so you can deliver more value, to more customers, faster.",
          "observed_at": "2025-07-11T17:44:22.000Z",
          "evidence": "https://web.archive.org/web/20250711174422/https://www.planhat.com",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Know them. Grow them.",
      "subhead": "We build Customer Success Software that unifies your go-to-market data, teams and tools so you can deliver more value, to more customers, faster.",
      "from": "2025-07-11T17:44:22.000Z",
      "to": "2025-07-11T17:44:22.000Z",
      "captures": 1,
      "evidence": "https://web.archive.org/web/20250711174422/https://www.planhat.com",
      "evidence_kind": "internet_archive",
      "seen": {
        "on": "2025-07-11T17:44:22.000Z"
      },
      "current": false
    },
    {
      "quote_observed_at": "2026-11-06T20:06:14.356Z",
      "variants": [
        {
          "headline": "Anewgenerationof CRM",
          "subhead": "Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.",
          "observed_at": "2026-11-06T20:06:14.356Z",
          "evidence": "https://www.planhat.com/",
          "evidence_kind": "live_capture"
        }
      ],
      "headline": "Anewgenerationof CRM",
      "subhead": "Bring your people and agents together to turn shared commercial knowledge into exceptional customer outcomes.",
      "from": "2026-11-06T20:06:14.356Z",
      "to": "2026-11-06T20:06:14.356Z",
      "captures": 1,
      "evidence": "https://www.planhat.com/",
      "evidence_kind": "live_capture",
      "seen": {
        "on": "2026-11-06T20:06:14.356Z"
      },
      "current": true
    }
  ],
  "changes": [
    {
      "n": 1,
      "id": "page-71791f2eaf51c13d71105adbc9a4787c2239dda57912c6a5c9540919dbe1d140:2317ca1b80092961d00f75d7fd0f7df2ac1d23d603a3466559f55cfa4c247c0a:hiring:20dd4c09cc4ab0aa",
      "before_evidence": "https://web.archive.org/web/20151028195150/http://www.planhat.com:80/",
      "before_evidence_kind": "internet_archive",
      "kind": "hiring",
      "label": "Hiring",
      "summary": "Added a careers page.",
      "between": {
        "from": "2015-10-28T19:51:50.000Z",
        "to": "2017-10-22T17:11:14.000Z"
      },
      "evidence": "https://web.archive.org/web/20171022171114/https://www.planhat.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-careers-page"
    },
    {
      "n": 2,
      "id": "page-71791f2eaf51c13d71105adbc9a4787c2239dda57912c6a5c9540919dbe1d140:2317ca1b80092961d00f75d7fd0f7df2ac1d23d603a3466559f55cfa4c247c0a:pricing:ef162f2c55d8c41b",
      "before_evidence": "https://web.archive.org/web/20151028195150/http://www.planhat.com:80/",
      "before_evidence_kind": "internet_archive",
      "kind": "pricing",
      "label": "Pricing",
      "summary": "Added a pricing page.",
      "between": {
        "from": "2015-10-28T19:51:50.000Z",
        "to": "2017-10-22T17:11:14.000Z"
      },
      "evidence": "https://web.archive.org/web/20171022171114/https://www.planhat.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-pricing-page"
    },
    {
      "n": 3,
      "id": "page-bcb6881959765476aeeaf3780c52deb9aef679b509ecf1efff0d0d39fd902bf9:830215d6dd1531f6daafc7524dd9b3b4e4d82c889ec718e45ad7c6770452243a:headline:ea7909443a20ed7a",
      "before_evidence": "https://web.archive.org/web/20210117130037/https://www.planhat.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “Customer success has changed.” to “Unleash Unlimited Success”.",
      "between": {
        "from": "2021-01-17T13:00:37.000Z",
        "to": "2022-01-08T22:59:31.000Z"
      },
      "evidence": "https://web.archive.org/web/20220108225931/https://www.planhat.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 4,
      "id": "page-830215d6dd1531f6daafc7524dd9b3b4e4d82c889ec718e45ad7c6770452243a:775b3aa32a3fbea5847e0c41ccd0668f3208c865f9cf459f3d000f3a02f7fd3b:headline:a85302e6a98ef0f1",
      "before_evidence": "https://web.archive.org/web/20220108225931/https://www.planhat.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “Unleash Unlimited Success” to “Meet the modern customer platform”.",
      "between": {
        "from": "2022-01-08T22:59:31.000Z",
        "to": "2023-01-11T07:05:44.000Z"
      },
      "evidence": "https://web.archive.org/web/20230111070544/https://www.planhat.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    }
  ],
  "update": null,
  "method": {
    "version": "messaging-v1",
    "description": "https://startuphistory.org/method"
  },
  "license": "CC-BY-4.0",
  "cite": "StartupHistory, “Planhat” company record, https://startuphistory.org/c/planhat.com"
}