{
  "company": {
    "name": "Miuros",
    "website": "https://miuros.com/",
    "record": "https://startuphistory.org/c/miuros.com"
  },
  "status": null,
  "history_since": "2018-02-03T18:55:23.000Z",
  "baseline": {
    "snapshot_id": "6fc2d5ae943b74746cd565463337ddde0937a6fb40efb8d12938bb9f9b09fb98",
    "observed_at": "2018-02-03T18:55:23.000Z",
    "headline": null,
    "description": "Miuros is a platform that turns Customer Support data into automated actions and actionable insights for a better customer experience.",
    "evidence": "https://web.archive.org/web/20180203185523/https://miuros.com/",
    "evidence_kind": "internet_archive",
    "facts": null,
    "basis": "first_observation",
    "is_change": false
  },
  "live_captures": 1,
  "last_checked": "2026-11-06T17:42:59.279Z",
  "live_status": null,
  "messaging": [
    {
      "quote_observed_at": "2026-11-06T17:42:59.279Z",
      "variants": [
        {
          "headline": "Turning your Customer Service Data into Actionable Insights",
          "subhead": "The All-In-One Suite for Customer Service Data! Get the best out of your Customer Service Team and build a stronger Customer Experience",
          "observed_at": "2021-01-28T00:58:56.000Z",
          "evidence": "https://web.archive.org/web/20210128005856/https://miuros.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "The Customer Service Performance Platform",
          "subhead": "The All-In-One Suite for Customer Service Data Analysis! Get the best out of your Customer Service Team and build a stronger Customer Experience",
          "observed_at": "2021-07-27T07:40:06.000Z",
          "evidence": "https://web.archive.org/web/20210727074006/https://miuros.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "The Customer Service Performance Platform",
          "subhead": "The All-In-One Suite for Customer Service Data Analysis! Get the best out of your Customer Service Team and build a stronger Customer Experience",
          "observed_at": "2022-01-15T22:52:27.000Z",
          "evidence": "https://web.archive.org/web/20220115225227/https://miuros.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "The Customer Service Performance Platform",
          "subhead": "The All-In-One Suite for Customer Service Data Analysis! Get the best out of your Customer Service Team and build a stronger Customer Experience",
          "observed_at": "2022-07-06T21:31:44.000Z",
          "evidence": "https://web.archive.org/web/20220706213144/https://miuros.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "The Customer Service Performance Platform",
          "subhead": "The All-In-One Suite for Customer Service Data Analysis! Get the best out of your Customer Service Team and build a stronger Customer Experience",
          "observed_at": "2023-01-30T20:22:25.000Z",
          "evidence": "https://web.archive.org/web/20230130202225/https://miuros.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "Miuros by Dixa: Customer service analytics",
          "subhead": "Miuros by Dixa turns your data into actionable insights with AI-powered analytics, quality assurance, and automation. Built for international & scaling customer service teams.",
          "observed_at": "2026-11-06T17:42:59.279Z",
          "evidence": "https://www.dixa.com/miuros-by-dixa",
          "evidence_kind": "live_capture"
        }
      ],
      "headline": "Miuros by Dixa: Customer service analytics",
      "subhead": "Miuros by Dixa turns your data into actionable insights with AI-powered analytics, quality assurance, and automation. Built for international & scaling customer service teams.",
      "from": "2021-01-28T00:58:56.000Z",
      "to": "2026-11-06T17:42:59.279Z",
      "captures": 6,
      "evidence": "https://www.dixa.com/miuros-by-dixa",
      "evidence_kind": "live_capture",
      "seen": {
        "between": {
          "from": "2021-01-28T00:58:56.000Z",
          "to": "2026-11-06T17:42:59.279Z"
        }
      },
      "current": true
    }
  ],
  "changes": [
    {
      "n": 1,
      "id": "page-d607f2f6e367fdc6afabe04d69e90f6a4e9a491e7aa1d64cad8e8c07318d0aa4:b4b6a0c9432ead8f9c159b5ec714932ba4097d0147ebcbeefdd149ecee517586:pricing:ef162f2c55d8c41b",
      "before_evidence": "https://web.archive.org/web/20200123183054/https://miuros.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "pricing",
      "label": "Pricing",
      "summary": "Added a pricing page.",
      "between": {
        "from": "2020-01-23T18:30:54.000Z",
        "to": "2021-01-28T00:58:56.000Z"
      },
      "evidence": "https://web.archive.org/web/20210128005856/https://miuros.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-pricing-page"
    },
    {
      "n": 2,
      "id": "page-b4b6a0c9432ead8f9c159b5ec714932ba4097d0147ebcbeefdd149ecee517586:df759147373a718d1036a5a3533ea562d35e63a423f88f7988077edc92124f53:headline:bc5f912a35d7636b",
      "before_evidence": "https://web.archive.org/web/20210128005856/https://miuros.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “Turning your Customer Service Data into Actionable Insights” to “The Customer Service Performance Platform”.",
      "between": {
        "from": "2021-01-28T00:58:56.000Z",
        "to": "2021-07-27T07:40:06.000Z"
      },
      "evidence": "https://web.archive.org/web/20210727074006/https://miuros.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 3,
      "id": "page-b4b6a0c9432ead8f9c159b5ec714932ba4097d0147ebcbeefdd149ecee517586:df759147373a718d1036a5a3533ea562d35e63a423f88f7988077edc92124f53:logos:915e919fc547e8d5",
      "before_evidence": "https://web.archive.org/web/20210128005856/https://miuros.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "logos",
      "label": "New logos",
      "summary": "Added logo to its homepage: Bpi.",
      "between": {
        "from": "2021-01-28T00:58:56.000Z",
        "to": "2021-07-27T07:40:06.000Z"
      },
      "evidence": "https://web.archive.org/web/20210727074006/https://miuros.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 4,
      "id": "page-df759147373a718d1036a5a3533ea562d35e63a423f88f7988077edc92124f53:c978fb2ec22baf9a38a1abbf5cdecaf7a87ed75f70911f64b791b358c381619e:logos:cddfeade7b698a43",
      "before_evidence": "https://web.archive.org/web/20210727074006/https://miuros.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "logos",
      "label": "New logos",
      "summary": "Added logo to its homepage: Email.",
      "between": {
        "from": "2021-07-27T07:40:06.000Z",
        "to": "2022-01-15T22:52:27.000Z"
      },
      "evidence": "https://web.archive.org/web/20220115225227/https://miuros.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 5,
      "id": "page-c978fb2ec22baf9a38a1abbf5cdecaf7a87ed75f70911f64b791b358c381619e:696982e2fdadef1e713aec6f029a7d8f31e8436c0283a20927fb63d2c1bda5c3:compliance:28c8f13d81f29562",
      "before_evidence": "https://web.archive.org/web/20220115225227/https://miuros.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "compliance",
      "label": "Compliance",
      "summary": "Now states SOC 2 compliance on its homepage.",
      "between": {
        "from": "2022-01-15T22:52:27.000Z",
        "to": "2022-07-06T21:31:44.000Z"
      },
      "evidence": "https://web.archive.org/web/20220706213144/https://miuros.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-soc-2"
    },
    {
      "n": 6,
      "id": "page-4d618ec042f976dd1a5a44dbaa5c87caabd2eb67099b33cd6f8e59518a235432:5d9e79742944895eade4f6dde27abf738779ddfffa7be78070419d8be1fe7dd2:headline:5398730cf45b527d",
      "before_evidence": "https://web.archive.org/web/20230130202225/https://miuros.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “The Customer Service Performance Platform” to “Miuros by Dixa: Customer service analytics”.",
      "between": {
        "from": "2023-01-30T20:22:25.000Z",
        "to": "2026-11-06T17:42:59.279Z"
      },
      "evidence": "https://www.dixa.com/miuros-by-dixa",
      "evidence_kind": "live_capture",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 7,
      "id": "page-4d618ec042f976dd1a5a44dbaa5c87caabd2eb67099b33cd6f8e59518a235432:5d9e79742944895eade4f6dde27abf738779ddfffa7be78070419d8be1fe7dd2:hiring:20dd4c09cc4ab0aa",
      "before_evidence": "https://web.archive.org/web/20230130202225/https://miuros.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "hiring",
      "label": "Hiring",
      "summary": "Added a careers page.",
      "between": {
        "from": "2023-01-30T20:22:25.000Z",
        "to": "2026-11-06T17:42:59.279Z"
      },
      "evidence": "https://www.dixa.com/miuros-by-dixa",
      "evidence_kind": "live_capture",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-careers-page"
    }
  ],
  "update": null,
  "method": {
    "version": "messaging-v1",
    "description": "https://startuphistory.org/method"
  },
  "license": "CC-BY-4.0",
  "cite": "StartupHistory, “Miuros” company record, https://startuphistory.org/c/miuros.com"
}