{
  "company": {
    "name": "Cognigy",
    "website": "https://cognigy.com/",
    "record": "https://startuphistory.org/c/cognigy.com"
  },
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  "live_status": null,
  "messaging": [
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      "variants": [
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      "subhead": "We enable enterprises to build self-learning speech control and cognitive abilities into applications and connected devices.",
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    {
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      "variants": [
        {
          "headline": "Conversational AI Platform – Cognigy",
          "subhead": "We enable enterprises to build self-learning speech control and cognitive abilities into applications and connected devices.",
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          "evidence": "https://web.archive.org/web/20180708111611/https://www.cognigy.com/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Conversational AI Platform – Cognigy",
      "subhead": "We enable enterprises to build self-learning speech control and cognitive abilities into applications and connected devices.",
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      "to": "2018-07-08T11:16:11.000Z",
      "captures": 1,
      "evidence": "https://web.archive.org/web/20180708111611/https://www.cognigy.com/",
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    {
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      "variants": [
        {
          "headline": "“Conversational AI across the organization – service, operations, marketing, sales and HR”",
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      "headline": "“Conversational AI across the organization – service, operations, marketing, sales and HR”",
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        {
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          "subhead": "Automate customer and employee services through Conversational AI implementation across any organization with Cognigy. Book demo or try free now!",
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      "captures": 2,
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      "seen": {
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    {
      "quote_observed_at": "2023-01-03T16:34:03.000Z",
      "variants": [
        {
          "headline": "Power up Your Contact Center with Conversational AI",
          "subhead": "Automate customer and employee services through Conversational AI implementation across any organization with Cognigy. Book demo or try free now!",
          "observed_at": "2023-01-03T16:34:03.000Z",
          "evidence": "https://web.archive.org/web/20230103163403/https://www.cognigy.com/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Power up Your Contact Center with Conversational AI",
      "subhead": "Automate customer and employee services through Conversational AI implementation across any organization with Cognigy. Book demo or try free now!",
      "from": "2023-01-03T16:34:03.000Z",
      "to": "2023-01-03T16:34:03.000Z",
      "captures": 1,
      "evidence": "https://web.archive.org/web/20230103163403/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "seen": {
        "on": "2023-01-03T16:34:03.000Z"
      },
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    {
      "quote_observed_at": "2024-07-03T15:42:47.000Z",
      "variants": [
        {
          "headline": "AI Agents for Your Business",
          "subhead": "Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!",
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          "evidence": "https://web.archive.org/web/20240703154247/https://www.cognigy.com/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "AI Agents for Your Business",
      "subhead": "Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!",
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      "to": "2024-07-03T15:42:47.000Z",
      "captures": 1,
      "evidence": "https://web.archive.org/web/20240703154247/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "seen": {
        "on": "2024-07-03T15:42:47.000Z"
      },
      "current": false
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    {
      "quote_observed_at": "2025-07-06T10:07:03.000Z",
      "variants": [
        {
          "headline": "Say Goodbye to Poor Customer Service",
          "subhead": "Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!",
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          "evidence": "https://web.archive.org/web/20250706100703/https://www.cognigy.com/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "Say Goodbye to Poor Customer Service",
      "subhead": "Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!",
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      "to": "2025-07-06T10:07:03.000Z",
      "captures": 1,
      "evidence": "https://web.archive.org/web/20250706100703/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "seen": {
        "on": "2025-07-06T10:07:03.000Z"
      },
      "current": false
    },
    {
      "quote_observed_at": "2026-07-21T21:53:40.000Z",
      "variants": [
        {
          "headline": "AI-first CX, made real.",
          "subhead": "Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!",
          "observed_at": "2026-07-06T17:23:59.000Z",
          "evidence": "https://web.archive.org/web/20260706172359/https://www.cognigy.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "AI-first CX, made real.",
          "subhead": "Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!",
          "observed_at": "2026-07-21T21:53:40.000Z",
          "evidence": "https://web.archive.org/web/20260721215340/https://www.cognigy.com/",
          "evidence_kind": "internet_archive"
        }
      ],
      "headline": "AI-first CX, made real.",
      "subhead": "Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!",
      "from": "2026-07-06T17:23:59.000Z",
      "to": "2026-07-21T21:53:40.000Z",
      "captures": 2,
      "evidence": "https://web.archive.org/web/20260721215340/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "seen": {
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          "to": "2026-07-21T21:53:40.000Z"
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    {
      "quote_observed_at": "2026-10-22T15:59:34.000Z",
      "variants": [
        {
          "headline": "Say Goodbye to Poor Customer Service",
          "subhead": "NiCE Cognigy powers enterprise customer service with generative and conversational AI agents across voice and chat. Get a demo or try it free today.",
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          "evidence": "https://web.archive.org/web/20261022155934/https://www.cognigy.com/",
          "evidence_kind": "internet_archive"
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      ],
      "headline": "Say Goodbye to Poor Customer Service",
      "subhead": "NiCE Cognigy powers enterprise customer service with generative and conversational AI agents across voice and chat. Get a demo or try it free today.",
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      "to": "2026-10-22T15:59:34.000Z",
      "captures": 1,
      "evidence": "https://web.archive.org/web/20261022155934/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "seen": {
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      },
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          "evidence": "https://www.cognigy.com/",
          "evidence_kind": "live_capture"
        }
      ],
      "headline": "Every interaction. A better experience.",
      "subhead": "NiCE Cognigy powers enterprise customer service with generative and conversational AI agents across voice and chat. Get a demo or try it free today.",
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      "to": "2026-11-06T14:34:49.199Z",
      "captures": 1,
      "evidence": "https://www.cognigy.com/",
      "evidence_kind": "live_capture",
      "seen": {
        "on": "2026-11-06T14:34:49.199Z"
      },
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  "changes": [
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      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “Cognigy Speech technology for iot Devices and applications” to “Conversational Artificial Intelligence for your products and services.”.",
      "between": {
        "from": "2016-10-28T13:10:47.000Z",
        "to": "2017-07-02T13:02:12.000Z"
      },
      "evidence": "https://web.archive.org/web/20170702130212/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 2,
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      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from ““Conversational AI across the organization – service, operations, marketing, sales and HR”” to “OUTSTANDING CUSTOMER SERVICE AT LOWER COSTS. MANAGED BY YOU.”.",
      "between": {
        "from": "2020-01-04T05:24:58.000Z",
        "to": "2021-01-18T04:23:13.000Z"
      },
      "evidence": "https://web.archive.org/web/20210118042313/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 3,
      "id": "page-0189c67ac3c435121718a05bd734a594407c496df0aff7339989aadcd356440d:179e757925f1545d4638e2b2a20e3673f7791d461a662e7d4601778a83bfce9e:gtm:74f755ba679ab708",
      "before_evidence": "https://web.archive.org/web/20200104052458/https://cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "gtm",
      "label": "Go-to-market",
      "summary": "Added a free sign-up or free trial.",
      "between": {
        "from": "2020-01-04T05:24:58.000Z",
        "to": "2021-01-18T04:23:13.000Z"
      },
      "evidence": "https://web.archive.org/web/20210118042313/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-free-trial"
    },
    {
      "n": 4,
      "id": "page-0189c67ac3c435121718a05bd734a594407c496df0aff7339989aadcd356440d:179e757925f1545d4638e2b2a20e3673f7791d461a662e7d4601778a83bfce9e:traction:411e8c7d3e72e300",
      "before_evidence": "https://web.archive.org/web/20200104052458/https://cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "traction",
      "label": "Traction",
      "summary": "Now claims “7 customer” on its homepage (was “4. Customer”).",
      "between": {
        "from": "2020-01-04T05:24:58.000Z",
        "to": "2021-01-18T04:23:13.000Z"
      },
      "evidence": "https://web.archive.org/web/20210118042313/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/grew-traction-claims"
    },
    {
      "n": 5,
      "id": "page-179e757925f1545d4638e2b2a20e3673f7791d461a662e7d4601778a83bfce9e:7ad718fdeffaf7d362edc1bc89f62b7a0321796d53ca18589c2262be9fb70086:traction:2eb8f196b3a48394",
      "before_evidence": "https://web.archive.org/web/20210118042313/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "traction",
      "label": "Traction",
      "summary": "Now claims “500 brands” on its homepage (was “400 brands”).",
      "between": {
        "from": "2021-01-18T04:23:13.000Z",
        "to": "2022-01-20T09:31:51.000Z"
      },
      "evidence": "https://web.archive.org/web/20220120093151/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/grew-traction-claims"
    },
    {
      "n": 6,
      "id": "page-179e757925f1545d4638e2b2a20e3673f7791d461a662e7d4601778a83bfce9e:7ad718fdeffaf7d362edc1bc89f62b7a0321796d53ca18589c2262be9fb70086:logos:9fc7a11a9dd3560d",
      "before_evidence": "https://web.archive.org/web/20210118042313/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "logos",
      "label": "New logos",
      "summary": "Added logos to its homepage: cognigy-screenshot, cognigy-ai-hero, Henkel, Daimler-, BioNTech, Fidelity Life, vueling, Biotronik and 12 more.",
      "between": {
        "from": "2021-01-18T04:23:13.000Z",
        "to": "2022-01-20T09:31:51.000Z"
      },
      "evidence": "https://web.archive.org/web/20220120093151/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 7,
      "id": "page-7ad718fdeffaf7d362edc1bc89f62b7a0321796d53ca18589c2262be9fb70086:a5ec5020f92cbe71ed719800cca15af2f3c506577da19d5f8a92082a4a258279:headline:0e38e808e73eaf5d",
      "before_evidence": "https://web.archive.org/web/20220120093151/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “OUTSTANDING CUSTOMER SERVICE AT LOWER COSTS. MANAGED BY YOU.” to “Power up Your Contact Center with Conversational AI”.",
      "between": {
        "from": "2022-01-20T09:31:51.000Z",
        "to": "2023-01-03T16:34:03.000Z"
      },
      "evidence": "https://web.archive.org/web/20230103163403/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 8,
      "id": "page-7ad718fdeffaf7d362edc1bc89f62b7a0321796d53ca18589c2262be9fb70086:a5ec5020f92cbe71ed719800cca15af2f3c506577da19d5f8a92082a4a258279:gtm:38f0fe27a40f24c1",
      "before_evidence": "https://web.archive.org/web/20220120093151/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "gtm",
      "label": "Go-to-market",
      "summary": "Dropped its free sign-up; visitors are now asked to book a demo.",
      "between": {
        "from": "2022-01-20T09:31:51.000Z",
        "to": "2023-01-03T16:34:03.000Z"
      },
      "evidence": "https://web.archive.org/web/20230103163403/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/switched-to-sales-led"
    },
    {
      "n": 9,
      "id": "page-7ad718fdeffaf7d362edc1bc89f62b7a0321796d53ca18589c2262be9fb70086:a5ec5020f92cbe71ed719800cca15af2f3c506577da19d5f8a92082a4a258279:logos:6ae2a8b1ec49f973",
      "before_evidence": "https://web.archive.org/web/20220120093151/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "logos",
      "label": "New logos",
      "summary": "Added logos to its homepage: Cognigy.AI Platform, Cognigy -_Social Media, Cognigy -_Dashboard, Cognigy -_Voice gateway, woman-1, phone-light, hand-light and wave-light.",
      "between": {
        "from": "2022-01-20T09:31:51.000Z",
        "to": "2023-01-03T16:34:03.000Z"
      },
      "evidence": "https://web.archive.org/web/20230103163403/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 10,
      "id": "page-a5ec5020f92cbe71ed719800cca15af2f3c506577da19d5f8a92082a4a258279:13c12304206841e5863159304bac55494e6338dd67c6432e30cb821aa1764990:funding:93c5fd54f425db99",
      "before_evidence": "https://web.archive.org/web/20230103163403/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "funding",
      "label": "Funding",
      "summary": "Announced on its homepage: “Learn More 01 July 2024 Cognigy Raises $100m as Major Enterprise Brands De...”.",
      "between": {
        "from": "2023-01-03T16:34:03.000Z",
        "to": "2024-07-03T15:42:47.000Z"
      },
      "evidence": "https://web.archive.org/web/20240703154247/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/announced-funding"
    },
    {
      "n": 11,
      "id": "page-a5ec5020f92cbe71ed719800cca15af2f3c506577da19d5f8a92082a4a258279:13c12304206841e5863159304bac55494e6338dd67c6432e30cb821aa1764990:headline:90b1dd5828b61cb1",
      "before_evidence": "https://web.archive.org/web/20230103163403/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “Power up Your Contact Center with Conversational AI” to “AI Agents for Your Business”.",
      "between": {
        "from": "2023-01-03T16:34:03.000Z",
        "to": "2024-07-03T15:42:47.000Z"
      },
      "evidence": "https://web.archive.org/web/20240703154247/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 12,
      "id": "page-a5ec5020f92cbe71ed719800cca15af2f3c506577da19d5f8a92082a4a258279:13c12304206841e5863159304bac55494e6338dd67c6432e30cb821aa1764990:traction:8c6b34debc1d3ead",
      "before_evidence": "https://web.archive.org/web/20230103163403/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "traction",
      "label": "Traction",
      "summary": "Now claims “50M customers” on its homepage (was “7 customer”).",
      "between": {
        "from": "2023-01-03T16:34:03.000Z",
        "to": "2024-07-03T15:42:47.000Z"
      },
      "evidence": "https://web.archive.org/web/20240703154247/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/grew-traction-claims"
    },
    {
      "n": 13,
      "id": "page-a5ec5020f92cbe71ed719800cca15af2f3c506577da19d5f8a92082a4a258279:13c12304206841e5863159304bac55494e6338dd67c6432e30cb821aa1764990:logos:985cd265dad0746f",
      "before_evidence": "https://web.archive.org/web/20230103163403/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "logos",
      "label": "New logos",
      "summary": "Added logos to its homepage: Download Report, Forrester Wave_Border, forrester-RGB-white_logo, Awards Hero Image, Explore our achievements and -cognigy-black.",
      "between": {
        "from": "2023-01-03T16:34:03.000Z",
        "to": "2024-07-03T15:42:47.000Z"
      },
      "evidence": "https://web.archive.org/web/20240703154247/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 14,
      "id": "page-13c12304206841e5863159304bac55494e6338dd67c6432e30cb821aa1764990:820c60244028df0bdcd893cfcffebd0e3d789e2f00d7cdc0cc4750445f44bfcb:customers_added:bedc2aff00d27a83",
      "before_evidence": "https://web.archive.org/web/20240703154247/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "customers_added",
      "label": "New customers",
      "summary": "Added customer logos to its homepage: cognigy-customer-flix-, greyhound_small, cognigy-customer-aok-plus-, cognigy-customer-bayer-, cognigy-customer -personify health, cognigy-customer-Lippert-, cognigy-customer-schwarz-gruppe- and cognigy-customer-Nederlandse Spoorwegen-.",
      "between": {
        "from": "2024-07-03T15:42:47.000Z",
        "to": "2025-07-06T10:07:03.000Z"
      },
      "evidence": "https://web.archive.org/web/20250706100703/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-customer-logos"
    },
    {
      "n": 15,
      "id": "page-13c12304206841e5863159304bac55494e6338dd67c6432e30cb821aa1764990:820c60244028df0bdcd893cfcffebd0e3d789e2f00d7cdc0cc4750445f44bfcb:headline:4a3c213dabe3dfef",
      "before_evidence": "https://web.archive.org/web/20240703154247/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “AI Agents for Your Business” to “Say Goodbye to Poor Customer Service”.",
      "between": {
        "from": "2024-07-03T15:42:47.000Z",
        "to": "2025-07-06T10:07:03.000Z"
      },
      "evidence": "https://web.archive.org/web/20250706100703/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 16,
      "id": "page-820c60244028df0bdcd893cfcffebd0e3d789e2f00d7cdc0cc4750445f44bfcb:4bf6eee2996f73d6f31968424ecff0bb5bc48eae030df8eee6e2f0176fd74cc1:headline:ca16449f5a6e35d7",
      "before_evidence": "https://web.archive.org/web/20250706100703/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “Say Goodbye to Poor Customer Service” to “AI-first CX, made real.”.",
      "between": {
        "from": "2025-07-06T10:07:03.000Z",
        "to": "2026-07-06T17:23:59.000Z"
      },
      "evidence": "https://web.archive.org/web/20260706172359/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 17,
      "id": "page-820c60244028df0bdcd893cfcffebd0e3d789e2f00d7cdc0cc4750445f44bfcb:4bf6eee2996f73d6f31968424ecff0bb5bc48eae030df8eee6e2f0176fd74cc1:traction:23a8e3c42f5318a0",
      "before_evidence": "https://web.archive.org/web/20250706100703/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "traction",
      "label": "Traction",
      "summary": "Now claims “1,250+ brands” on its homepage (was “1,000 brands”).",
      "between": {
        "from": "2025-07-06T10:07:03.000Z",
        "to": "2026-07-06T17:23:59.000Z"
      },
      "evidence": "https://web.archive.org/web/20260706172359/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/grew-traction-claims"
    },
    {
      "n": 18,
      "id": "page-820c60244028df0bdcd893cfcffebd0e3d789e2f00d7cdc0cc4750445f44bfcb:4bf6eee2996f73d6f31968424ecff0bb5bc48eae030df8eee6e2f0176fd74cc1:logos:41bec3163dfda054",
      "before_evidence": "https://web.archive.org/web/20250706100703/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "logos",
      "label": "New logos",
      "summary": "Added logo to its homepage: NiCE Cognigy.",
      "between": {
        "from": "2025-07-06T10:07:03.000Z",
        "to": "2026-07-06T17:23:59.000Z"
      },
      "evidence": "https://web.archive.org/web/20260706172359/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 19,
      "id": "page-6801cd484dc4aa6a2ab250925a9b8e806bebf7b3b81100ed008d2d8ff12de01f:ed9c4d150ace95346f45e677f2a84a3963d8d8c5d1e6f8d3e9d42a007fdc59d5:headline:4b715f0d9e4237bc",
      "before_evidence": "https://web.archive.org/web/20260721215340/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “AI-first CX, made real.” to “Say Goodbye to Poor Customer Service”.",
      "between": {
        "from": "2026-07-21T21:53:40.000Z",
        "to": "2026-10-22T15:59:34.000Z"
      },
      "evidence": "https://web.archive.org/web/20261022155934/https://www.cognigy.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 20,
      "id": "page-ed9c4d150ace95346f45e677f2a84a3963d8d8c5d1e6f8d3e9d42a007fdc59d5:70f34901c6077248b9251345389b456f578d4615a4a75649236c32ac5268f08b:customers_added:d13ed73c016d06f0",
      "before_evidence": "https://web.archive.org/web/20261022155934/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "customers_added",
      "label": "New customers",
      "summary": "Added customer logos to its homepage: AICPA SOC certification, ISO 27001 certification, GDPR compliance, PCI DSS compliance, EU Artificial Intelligence Act and HIPAA compliance.",
      "between": {
        "from": "2026-10-22T15:59:34.000Z",
        "to": "2026-11-06T14:34:49.199Z"
      },
      "evidence": "https://www.cognigy.com/",
      "evidence_kind": "live_capture",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-customer-logos"
    },
    {
      "n": 21,
      "id": "page-ed9c4d150ace95346f45e677f2a84a3963d8d8c5d1e6f8d3e9d42a007fdc59d5:70f34901c6077248b9251345389b456f578d4615a4a75649236c32ac5268f08b:headline:89fb2e939bc1ff3d",
      "before_evidence": "https://web.archive.org/web/20261022155934/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “Say Goodbye to Poor Customer Service” to “Every interaction. A better experience.”.",
      "between": {
        "from": "2026-10-22T15:59:34.000Z",
        "to": "2026-11-06T14:34:49.199Z"
      },
      "evidence": "https://www.cognigy.com/",
      "evidence_kind": "live_capture",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 22,
      "id": "page-ed9c4d150ace95346f45e677f2a84a3963d8d8c5d1e6f8d3e9d42a007fdc59d5:70f34901c6077248b9251345389b456f578d4615a4a75649236c32ac5268f08b:traction:9265a910f242a6ad",
      "before_evidence": "https://web.archive.org/web/20261022155934/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "traction",
      "label": "Traction",
      "summary": "Now claims “450,000+ customers” on its homepage (was “24k customers”).",
      "between": {
        "from": "2026-10-22T15:59:34.000Z",
        "to": "2026-11-06T14:34:49.199Z"
      },
      "evidence": "https://www.cognigy.com/",
      "evidence_kind": "live_capture",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/grew-traction-claims"
    },
    {
      "n": 23,
      "id": "page-ed9c4d150ace95346f45e677f2a84a3963d8d8c5d1e6f8d3e9d42a007fdc59d5:70f34901c6077248b9251345389b456f578d4615a4a75649236c32ac5268f08b:logos:f460eab94cc193a2",
      "before_evidence": "https://web.archive.org/web/20261022155934/https://www.cognigy.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "logos",
      "label": "New logos",
      "summary": "Added logos to its homepage: Avaya, Amazon Connect, Genesys, NiCE CXone, RingCentral, Microsoft, Five9 and 8x8.",
      "between": {
        "from": "2026-10-22T15:59:34.000Z",
        "to": "2026-11-06T14:34:49.199Z"
      },
      "evidence": "https://www.cognigy.com/",
      "evidence_kind": "live_capture",
      "basis": "page_facts",
      "topic": null
    }
  ],
  "update": null,
  "method": {
    "version": "messaging-v1",
    "description": "https://startuphistory.org/method"
  },
  "license": "CC-BY-4.0",
  "cite": "StartupHistory, “Cognigy” company record, https://startuphistory.org/c/cognigy.com"
}