{
  "company": {
    "name": "Chattermill",
    "website": "https://chattermill.com/",
    "record": "https://startuphistory.org/c/chattermill.com"
  },
  "status": null,
  "history_since": "2025-07-26T13:51:55.000Z",
  "baseline": {
    "snapshot_id": "b8886e82adae00897e6b507e3912bc8eb1e067a5ad41fc189ab9b3095f3f5703",
    "observed_at": "2025-07-26T13:51:55.000Z",
    "headline": "Customer Feedback Analytics and VOC Platform",
    "description": "Centralize all your customer feedback in one place and surface accurate, AI-powered insights that help you understand what your customers care about the most. Spot recurring issues, identify common pa",
    "evidence": "https://web.archive.org/web/20250726135155/https://chattermill.com/",
    "evidence_kind": "internet_archive",
    "facts": {
      "version": 1,
      "pages": [
        {
          "page": "home",
          "customers": [
            "booking.com",
            "amazon",
            "Uber",
            "h&m"
          ],
          "investors": [],
          "prices": [],
          "compliance": [
            "GDPR",
            "SOC 2"
          ],
          "funding": []
        }
      ]
    },
    "basis": "first_observation",
    "is_change": false
  },
  "live_captures": 1,
  "last_checked": "2026-11-05T12:35:18.320Z",
  "live_status": null,
  "messaging": [
    {
      "quote_observed_at": "2026-11-05T12:35:18.320Z",
      "variants": [
        {
          "headline": "Customer Feedback Analytics and VOC Platform",
          "subhead": "Centralize all your customer feedback in one place and surface accurate, AI-powered insights that help you understand what your customers care about the most. Spot recurring issues, identify common pa",
          "observed_at": "2025-07-26T13:51:55.000Z",
          "evidence": "https://web.archive.org/web/20250726135155/https://chattermill.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "AI-native Customer Intelligence Platform",
          "subhead": "Chattermill is the AI-native customer intelligence platform that unifies fragmented feedback, support, reviews and social data to proactively surface the insights you need to act on first.",
          "observed_at": "2026-07-15T01:09:24.000Z",
          "evidence": "https://web.archive.org/web/20260715010924/https://chattermill.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "AI-Native Voice of Customer & Feedback Analysis Software",
          "subhead": "Chattermill is the AI-native voice of customer and feedback analysis platform that transforms fragmented feedback into verified insights for teams and AI agents.",
          "observed_at": "2026-10-06T20:39:38.000Z",
          "evidence": "https://web.archive.org/web/20261006203938/https://chattermill.com/",
          "evidence_kind": "internet_archive"
        },
        {
          "headline": "AI-Native Voice of Customer & Feedback Analysis Software",
          "subhead": "Chattermill is the AI-native voice of customer and feedback analysis platform that transforms fragmented feedback into verified insights for teams and AI agents.",
          "observed_at": "2026-11-05T12:35:18.320Z",
          "evidence": "https://chattermill.com/",
          "evidence_kind": "live_capture"
        }
      ],
      "headline": "AI-Native Voice of Customer & Feedback Analysis Software",
      "subhead": "Chattermill is the AI-native voice of customer and feedback analysis platform that transforms fragmented feedback into verified insights for teams and AI agents.",
      "from": "2025-07-26T13:51:55.000Z",
      "to": "2026-11-05T12:35:18.320Z",
      "captures": 4,
      "evidence": "https://chattermill.com/",
      "evidence_kind": "live_capture",
      "seen": {
        "between": {
          "from": "2025-07-26T13:51:55.000Z",
          "to": "2026-11-05T12:35:18.320Z"
        }
      },
      "current": true
    }
  ],
  "changes": [
    {
      "n": 1,
      "id": "page-b8886e82adae00897e6b507e3912bc8eb1e067a5ad41fc189ab9b3095f3f5703:177a89d48226fef5dbea3ed68ae7e7ce233989d77b428cd2e84b5bfe1b0ce8a7:customers_added:73577108cf750928",
      "before_evidence": "https://web.archive.org/web/20250726135155/https://chattermill.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "customers_added",
      "label": "New customers",
      "summary": "Added customer logos to its homepage: Uber ., Qonto company ., Tesco, H&M brand ., Zappos company, Vivobarefoot brand ., Zepz company . and Sweaty Betty brand ..",
      "between": {
        "from": "2025-07-26T13:51:55.000Z",
        "to": "2026-07-15T01:09:24.000Z"
      },
      "evidence": "https://web.archive.org/web/20260715010924/https://chattermill.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-customer-logos"
    },
    {
      "n": 2,
      "id": "page-b8886e82adae00897e6b507e3912bc8eb1e067a5ad41fc189ab9b3095f3f5703:177a89d48226fef5dbea3ed68ae7e7ce233989d77b428cd2e84b5bfe1b0ce8a7:headline:04ec9376c5515677",
      "before_evidence": "https://web.archive.org/web/20250726135155/https://chattermill.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “Customer Feedback Analytics and VOC Platform” to “AI-native Customer Intelligence Platform”.",
      "between": {
        "from": "2025-07-26T13:51:55.000Z",
        "to": "2026-07-15T01:09:24.000Z"
      },
      "evidence": "https://web.archive.org/web/20260715010924/https://chattermill.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 3,
      "id": "page-b8886e82adae00897e6b507e3912bc8eb1e067a5ad41fc189ab9b3095f3f5703:177a89d48226fef5dbea3ed68ae7e7ce233989d77b428cd2e84b5bfe1b0ce8a7:compliance:5a8e0afb4adf787c",
      "before_evidence": "https://web.archive.org/web/20250726135155/https://chattermill.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "compliance",
      "label": "Compliance",
      "summary": "Now states ISO 27001 compliance on its homepage.",
      "between": {
        "from": "2025-07-26T13:51:55.000Z",
        "to": "2026-07-15T01:09:24.000Z"
      },
      "evidence": "https://web.archive.org/web/20260715010924/https://chattermill.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-iso-27001"
    },
    {
      "n": 4,
      "id": "page-177a89d48226fef5dbea3ed68ae7e7ce233989d77b428cd2e84b5bfe1b0ce8a7:611ad236aeb2213f69a05e5b3b86e822a0086e1346f214bb6e955a158d944a64:customers_added:a0a66b4c9e040c29",
      "before_evidence": "https://web.archive.org/web/20260715010924/https://chattermill.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "customers_added",
      "label": "New customers",
      "summary": "Added customer logos to its homepage: Uber, Just Eat, E.ON, HelloFresh, J.P. Morgan, Santander, Vivobarefoot and Qonto.",
      "between": {
        "from": "2026-07-15T01:09:24.000Z",
        "to": "2026-10-06T20:39:38.000Z"
      },
      "evidence": "https://web.archive.org/web/20261006203938/https://chattermill.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": "https://startuphistory.org/t/added-customer-logos"
    },
    {
      "n": 5,
      "id": "page-177a89d48226fef5dbea3ed68ae7e7ce233989d77b428cd2e84b5bfe1b0ce8a7:611ad236aeb2213f69a05e5b3b86e822a0086e1346f214bb6e955a158d944a64:headline:1700d5e99616a7e2",
      "before_evidence": "https://web.archive.org/web/20260715010924/https://chattermill.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "headline",
      "label": "Headline",
      "summary": "Changed its homepage headline from “AI-native Customer Intelligence Platform” to “AI-Native Voice of Customer & Feedback Analysis Software”.",
      "between": {
        "from": "2026-07-15T01:09:24.000Z",
        "to": "2026-10-06T20:39:38.000Z"
      },
      "evidence": "https://web.archive.org/web/20261006203938/https://chattermill.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    },
    {
      "n": 6,
      "id": "page-177a89d48226fef5dbea3ed68ae7e7ce233989d77b428cd2e84b5bfe1b0ce8a7:611ad236aeb2213f69a05e5b3b86e822a0086e1346f214bb6e955a158d944a64:pricing:d70781f7ab6fe2b9",
      "before_evidence": "https://web.archive.org/web/20260715010924/https://chattermill.com/",
      "before_evidence_kind": "internet_archive",
      "kind": "pricing",
      "label": "Pricing",
      "summary": "Removed its pricing page link.",
      "between": {
        "from": "2026-07-15T01:09:24.000Z",
        "to": "2026-10-06T20:39:38.000Z"
      },
      "evidence": "https://web.archive.org/web/20261006203938/https://chattermill.com/",
      "evidence_kind": "internet_archive",
      "basis": "page_facts",
      "topic": null
    }
  ],
  "update": null,
  "method": {
    "version": "messaging-v1",
    "description": "https://startuphistory.org/method"
  },
  "license": "CC-BY-4.0",
  "cite": "StartupHistory, “Chattermill” company record, https://startuphistory.org/c/chattermill.com"
}